Data & Commission Policy
Last Updated: July 2026
Welcome to ZKCE. Our portal is dedicated to supporting our valued customers with product installation guides, video tutorials, user manuals, and official product updates.
Transparency and trust are fundamental to us. Below, we outline how we handle your data and disclose our commission policy regarding outgoing links.
1. Data Collection & Privacy Policy
We strictly collect and use data to provide high-quality support, product guidance, and customer service for your smart RV door locks.
What Data We Collect
- Customer Support & Inquiry Data: Name, email address, and order ID when you register your warranty, request technical support, or submit contact forms.
- Usage & Device Analytics: Standard web browser data (e.g., IP address, device type, pages visited) collected via cookies to optimize video load speeds, guide navigation, and website usability.
- Product Feedback: Feedback or reviews submitted voluntarily to help us improve future firmware, hardware designs, and installation guides.
How We Use Your Data
- To assist you with installation support, troubleshooting, and warranty services.
- To send critical product/firmware updates, user manual revisions, or safety notices (you may opt out at any time).
- To improve website layout and technical documentation based on how users access our guides.
Our Promise: We do not sell, rent, or trade your personal information to third parties. All user data is processed securely and strictly used for enhancing your product ownership experience.
2. Commission & Affiliate Disclosure
To provide seamless service and direct access to original replacement parts, accessories, or authorized purchase channels, our website may contain outgoing links to third-party marketplaces (such as Amazon or authorized online retailers).
Affiliate & Referral Transparency
- Commission Earnings: Some links on this website may be affiliate links. If you click through these links and make a purchase (e.g., replacement keypads, extra keys, hardware accessories, or new lock units), we may earn a small referral commission at no extra cost to you.
- Price Guarantee: Clicking an affiliate link will never increase the price you pay. The price remains identical whether you buy through our direct links or search for the product independently.
- Editorial Integrity: All installation instructions, troubleshooting guides, and product recommendations provided on this site are based on our genuine engineering standards and customer support commitment, unaffected by any affiliate partnerships.
3. Contact Us
If you have any questions regarding our Data Privacy handling or Commission policies, please contact our support team at:
- Email: zkce@zkce.com
- Website: www.rvdoorlock.com
